WordPress Maintenance Services
Your website should work for you, not against you. Yet too many business owners spend hours worrying about updates, speed issues, or sudden downtime. That’s time and energy you should be putting into your business.
We’ll take care of your WordPress site so you can focus on what matters most.
Let us handle the technical side: updates, security, speed, and even content, so you can concentrate on your business. With our maintenance services, you’ll enjoy peace of mind knowing your site is secure, optimized, and always running smoothly.
Why Businesses Trust Us with Their WordPress Websites
Peace of mind
24/7
You don’t have to worry about security breaches, downtime, or broken features. We watch over your site so you can sleep easy.
More Time for What Matters
Stop losing hours trying to update plugins or troubleshoot errors. We handle the tech so you can focus on growing your business.
Protection Against Costly Downtime
A broken website means lost leads and revenue. With proactive monitoring and rapid fixes, your site alwas stays online.
A Faster, Smoother Experience
Speed isn’t just about user experience, it’s about conversions. We optimize your site so visitors stay longer and buy more.
Personal Support,
Not Just Tickets
You’re not a number. We learn your site and business, giving you responsive, personalized support when you need it.
Clarity
Without Tech Jargon
You’ll always know what’s happening with your site through simple, transparent reports.
No confusing ‘dev-speak’.
Choose the Right Plan for Your Business
Every business is different, which is why we offer flexible plans tailored to your needs.
No matter your business size or needs, we’ve got you covered with transparent, reliable WordPress maintenance plans. Keep your site secure, optimized, and running smoothly without breaking the bank. + You’ll get one thing every business owner wants: freedom from tech headaches.
| Features | Basic | Standard | Enhanced | Proactive | Business | Enterprise |
|---|---|---|---|---|---|---|
| Price | €79/month | €159/month | €259/month | €469/month | €1090/month | from €2500/month |
| Emergency Intervention | 48h (biz hrs) | 24h (biz hrs) | Same-day <8h | Same-day <4hr | Priority, within 4h | Priority, within 2h |
| Updates | Monthly core/plugin | Monthly core/plugin | Monthly core/plugin | ASAP core/plugin + staging when risky | Advanced monitoring & release process | Advanced monitoring & release process |
| Uptime Monitoring | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Security Monitoring | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Performance optimizations | ✗ | ✓ Monthly | ✓ Monthly | ✓ Priority | ✓ Priority | ✓ Priority |
| Included support hours covers content edits, fixes, and small features. | ✗ | 1h/month | 2h/month | 3h/month | 8h/month | 16h/month |
| Backups & retention | Daily, 15d | Daily, 30d | Daily, 30d | Daily, 60d | Daily, 90d | Daily, 90d |
| Support | E-mail / WhatsApp | E-mail / WhatsApp | + phone | Priority Same-Day | Priority 4h | 24/7 |
| Yearly Pre-Paid Price | 5% discount | 5% discount | 1 month free | 1 month free | 1 month free | 2 months free |
Important note: emergency interventions are free, unless user-caused. Bugs, errors, host issues, unexpected issues, and stuff like that are covered. User-caused means: an employee modifies theme/plugin/core files or settings and now stuff’s broken and we have to intervene (do note that if things get really broken and our systems let us know we wil automatically intervene as to not leave your website/store in a non-functioning state – this means your next bill will include the cost of that intervention along with proof that it was user-caused).
Universal Rates:
Overage €85/h (retainer clients), ad-hoc €110/h, urgent/after-hours €140/h.
Billed in 15-minute increments. P1 triage includes up to 30 minutes/event to stabilize.
Stop stressing about your website.
A well-maintained site means more trust, more leads, more sales.
We’re ready to take over so you can grow your business.
Frequently Asked
Questions
Whether you’re wondering what’s included, how billing works, or which plan suits your needs best, we’re here to make things simple and transparent. If you don’t see your question here, feel free to reach out.
Please note that these are NOT website creation or development packages or plans. You can not DIY your website and expect support from wpsolvent.com in the process of creating your website. If you need a website or a store we can help you with a dedicated quote – just check out or services here.
Frequently asked questions
The best plan depends on your website’s size, complexity, and traffic. If you run a small business website, the Basic or Standard plan is a great choice. For WooCommerce stores or high-traffic sites, we recommend the Enhanced, Proactive, or Business plans.
If you’re unsure, contact us! Maybe after a discovery call we can figure it out togheter.
P1 triage = our first 30 minutes of emergency work to get the site back to a safe, working state (‘“’stabilized’”’).
It’s not a full fix promise. It’s the rapid actions we take to stop the bleeding and bring the site back online so business can continue. Anything beyond that window uses included plan hours first, then bills at standard rates.
What counts as a P1 (examples)
- Site unreachable / 500 errors
- Hacked/defaced indicators or critical security breach
- Checkout/payments failing or contact forms completely broken
- Infinite redirect/critical error loop that blocks access
- Admin lockout preventing urgent remediation
‘Stabilized’ = baseline working
- Homepage loads, no fatal errors
- Admin access restored
- Core lead path works (e.g., contact form submits, checkout processes)
- Temporary measures may be applied (e.g., disable a faulty plugin/feature)
Included actions in the first 30 minutes
- Acknowledge + start triage within the plan’s SLA window
- Quick rollback of recent updates/changes
- Disable the offending plugin/theme/custom code
- Restore a recent snapshot/backup (if small & quick)
- Hotfix common config issues (permalinks, redirects, .htaccess, wp-config)
- Quarantine obvious malware and block malicious traffic patterns
- Communicate status + next steps
Not included / typically beyond the 30 min
- Deep malware cleanup and full security audit
- Rebuilding corrupted data or re-importing large databases/products
- Re-engineering custom code or complex plugin conflicts
- Large restores/migrations that take longer than 30 minutes
- Third-party/vendor escalations and coordination time
- After-hours/on-call coverage not in your plan (billed at urgent rate)
How billing works
- We stabilize within the included 30 minutes/event → no extra charge.
- If more time is needed:
- We use any included monthly hours in your plan first.
- After that, we bill at €85/h (retainer overage) or €140/h (urgent/after-hours), in 15-minute increments.
- We always notify before exceeding the included window, unless immediate action is required to prevent further loss.
Absolutely. Every plan includes WooCommerce support for basic store maintenance. If you need advanced features, like mass price updates or custom adjustments, our Woo Add-On is available to give you extra support.
Yes, you can adjust your plan at any time to better suit your needs. Upgrades will take effect immediately, while downgrades will be applied at the start of your next billing cycle.
No. We do not offer trials.
No problem! Even if you don’t use every feature, your plan ensures your site is monitored, secure, and optimized 24/7. If you feel you need less or more, we can help you adjust your plan.
Yes, we offer custom development hours and a variety of add-ons for specific needs like content updates, priority supports, and others. You can choose these as needed alongside your plan.
With our proactive monitoring, we’ll be alerted immediately if your site goes down. We’ll investigate and resolve the issue as quickly as possible, often before you even notice.
Bank transfers based on the invoice you will receive at the start of each period.
We’re confident you’ll love our service, but if you’re not satisfied, let us know within 15 days for a full refund of your first payment.
Note: Yearly pre-payments are not eligible for a refund.
Yes, our plans are flexible, and you can cancel anytime. There’s no long-term commitment or cancellation fee.
Yes, we provide 24/7 monitoring and emergency support for critical issues, especially for high-tier plans like Proactive, Business, and Enterprise.
If you exceed your plan’s included usage limits, such as support hours or specific tasks, we’ll notify you and offer additional support at our standard hourly rate. For frequent overages, we can also discuss upgrading your plan to better suit your needs.
No, hours included in your plan do not roll over if unused. Each month, you receive a fresh allocation of hours for tasks or support, ensuring you always have the resources available when you need them.
We use advanced security tools, regular updates, and proactive monitoring to protect your site from threats. If any issues arise, we’ll handle them swiftly and at no extra cost for most plans.
Our backups include all your website files, databases, and configurations, ensuring a complete restore if needed. Depending on your plan, backups are performed weekly, bi-weekly, or daily.
Backups are securely stored on your server, and encrypted on our GDPR-compliant server in an EU location.
Yes, we can manage your hosting and server settings as part of our maintenance services. This includes tasks like setting up DNS, optimizing server performance, troubleshooting hosting-related issues, and liaising with your hosting provider to ensure everything runs smoothly.
Absolutely. If you’re looking to move to a new hosting provider, we can handle the entire migration process, ensuring a seamless transition with minimal downtime.
Yes, we support custom-built WordPress themes and plugins. If you need updates, bug fixes, or performance improvements for your custom work, we’re here to help.
Typically, no. We perform most updates and maintenance tasks in a way that minimizes or eliminates downtime. If a specific task requires downtime, we’ll notify you in advance and schedule it during off-peak hours.
We provide monthly reports detailing everything we’ve done, including updates, backups, security scans, and performance improvements. Transparency is important to us.
While we don’t currently offer hosting services, we can recommend reliable hosting providers, and help you set up or manage your hosting environment as part of our maintenance plans.
Yes, we can troubleshoot and resolve email issues related to your website, such as contact form emails not sending, domain email setup, or integration with third-party email services.
We offer multi-site discounts if you need maintenance for more than one website. Contact us for a custom quote based on your requirements.