Straight answers.
No fluff.

We don’t do vague. Here’s everything you need to know before we talk.
Still not clear? We’re one message away.

Filter by topic or read everything. We’d rather you know too much than too little.

Do you offer free consultancy? Services
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In a limit, yes. We offer a short initial call to assess if we’re the right fit for your project. This is not a free strategy session, it’s a mutual evaluation. If you need a full technical or strategic audit, that’s a paid service.
Do you work with companies only, or also with individuals? Services
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We work with companies only – established businesses with a clear product, market, and intent to grow. We’re not the right fit for hobby projects or early-stage MVPs with no budget and no plan.
Do you work internationally? Services
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Yes, absolutely. We work with clients across Europe, North America, and beyond. Geographical location and language are not barriers. What matters is clear communication, a real project, and mutual respect for each other’s time. Everything is handled remotely and async-first.
Do you offer administration / maintenance services? Services
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Yes, but only for stores and sites built by us. We handle server and platform management, security hardening, performance monitoring, and content updates. These are billed monthly or yearly with a discount.
Do you offer web hosting? Services
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Not separately. Only for things we build, and we maintain. While we have deep knowledge of Linux server administration, we don’t operate a hosting business. We’ll help you choose and configure the right infrastructure, but in order to be able to host your website or store, you need to apply to our maintenance packages.
Do you offer printing services? Services
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No. We create print-ready design files. You’ll need to find a local or online printing company. Our files are optimized for print production: correct bleeds, color profiles, and resolution. Any printer can work with what we deliver.
Our designs are non-standard. They’re engineered to fit your brand and maximize conversion, not to be templated.
Can you clone a specific website for me? Services
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No. We don’t clone. We can be inspired by what works, but copying another brand’s system into yours is a shortcut that backfires. What converts for them doesn’t convert for you. We build what your business actually needs.
How can I pay? Pricing
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Bank wire or PayPal. We always work with an invoice and a signed service contract before starting. On larger projects we may require a 20–50% advance to cover complexity and resource procurement. This will always be outlined in the contract upfront.
Are your prices negotiable? Pricing
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No. The prices on the website are indicative. The final price is agreed on during our conversation and confirmed in an official offer. It may be higher or lower depending on scope. But once an offer is made, the number is the number.
Do you offer discounts? Pricing
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Usually, no. We might offer discounts on big or multi-project engagements, or when services are stacked and billed at once (e.g. store creation + branding). What we won’t discount: promises like “I’ll send you more clients” or “I’ll order two more sites next year.” One project at a time.
Do you have a warranty policy? Pricing
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We hate wasting time as much as you do. We’re here to deliver premium digital work, and we’re transparent and accountable. You have the warranty of an experienced team with a real portfolio, and the expectation that you bring the same professionalism to the table.
How long does a project take? Process
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It depends on scope. A branding project might take 2–3 weeks. A full WooCommerce build typically runs 6–14 weeks. A complex infrastructure project varies. We’ll give you a realistic timeline in the proposal and we stick to it. Delays from our side are communicated immediately, never hidden.
How many revision rounds are included? Process
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This is specified in each project’s service contract. Typically design work includes 2 structured revision rounds, not endless back-and-forth. Revisions outside the agreed scope are billed separately. We define what “done” looks like before we start.
Do you sign NDAs? Process
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Yes. When the project requires it, we sign NDAs without hesitation. Confidentiality is a professional standard, not a negotiation point. If your business has sensitive data, processes, or IP involved, just let us know during the proposal phase.
We treat every client’s business information with discretion regardless of whether a formal NDA is in place.
What do you need from me to get started? Process
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A clear brief: what you sell, who you sell to, what problem you’re solving, and what outcome you expect. If you have brand assets, competitor references, or technical documentation, bring them. The more context you give upfront, the leaner the process.
What platform should I use for my store? Technical
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We’ve worked with WooCommerce, Magento, Magento 2, PrestaShop, and OpenCart. The platform itself is rarely the deciding factor. What matters is cost of maintenance, scalability, and customization ceiling over the next 5–6 years.
For most startups and companies with moderate budgets, we recommend WooCommerce on WordPress. And bigger projects cand go either Headless WordPress or even made from scratch. Budget and complexity usually decide.
Choose wisely and analytically, not based on what marketing is pushing. Because, unfortunately, everyone will try and pus emotionally towards their preference.
What does “premium” mean when you say you offer it? Technical
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Premium refers to both the work and the service. Every client gets our best thinking. Not a templated output. Our support is direct: you talk to the people building your project, not employee #345. Problem-solving is part of every engagement, not an add-on.